If you edit the title of an AwesomeBox and it automatically changes back to a different name, then it is likely caused by the email you entered for the recipient.
If you entered an email for the recipient that is already a user in our system, the box title will automatically change to the First & Last Name already used in our user database. Past participants already have names, which could be "Bob & Sue" if that is how they signed their first card. For the same reason, don't use your email or someone's email other than the recipient's. Contact us if this is happening by using someone's email.
Typical boxes are designed to hosted by one person and given to one or two people. If you want a box with an atypical or specialized title (e.g. from or to an organization, family or group name), it is best to use an email that is not likely in our database already. (see workaround below)
- (workaround) What if the recipient doesn't have an email address? Or, for other atypical or special recipient circumstances.
- How does a box title work? (special circumstances)
- How to change the name on my account?